Privacy Policy

Last updated: May 2026  ·  M BROOKES VENTURES LTD

Your privacy matters to us. This policy explains what personal data we collect, how we use it, and your rights under UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

M BROOKES VENTURES LTD is the data controller responsible for your personal data.

• Company Number: 17097869
• Registered in England and Wales
• Registered Address: 21 Osborne Grove, Wallasey, United Kingdom, CH45 1JB
• Email: [email protected]
• Phone: 07828 781 576

2. What Data We Collect

We collect personal data only when you voluntarily provide it, primarily through our contact/enquiry form. This may include:

• Your name
• Your email address
• Your phone number (optional)
• Your language of interest and current level
• Any additional information you choose to share in the message field

We also collect limited technical data automatically when you visit our website, including your IP address, browser type, and pages visited, via standard server logs and any analytics tools in use. This data is used solely to maintain and improve the website and is not linked to your personal identity.

3. Cookies

Our website uses cookies — small text files placed on your device. We use the following types of cookies:

• Essential cookies: Necessary for the website to function (e.g. remembering your cookie consent preference). These cannot be disabled.
• Analytics cookies: Used to understand how visitors interact with the website. We use these only with your consent.

You can withdraw your cookie consent at any time by clearing your browser's cookies. For more information about managing cookies, visit aboutcookies.org.

4. How We Use Your Data

We use your personal data to:

• Respond to your enquiry and arrange a placement interview
• Provide and administer our language teaching services
• Issue invoices and manage payment records
• Communicate updates relevant to your course
• Comply with our legal obligations

We do not use your personal data for unsolicited marketing, and we will never sell your data to third parties.

5. Legal Basis for Processing

We process your personal data on the following legal bases:

• Legitimate interests — to respond to your enquiry and provide our services.
• Contract — where processing is necessary to fulfil a service agreement with you.
• Legal obligation — where we are required by law to retain certain records.
• Consent — for non-essential cookies, where you have given consent.

6. How We Share Your Data

We use a small number of trusted third-party services to operate our website and process enquiries:

• Web3Forms — processes contact form submissions on our behalf. Your form data is transmitted securely to their servers and forwarded to our inbox. See their privacy policy at web3forms.com/privacy.

We do not share your data with any other third parties except where required by law.

7. How Long We Keep Your Data

We retain your personal data only for as long as necessary:

• Enquiry records: up to 12 months from last contact, unless you become a student.
• Student and payment records: up to 7 years, as required by HMRC and standard accounting practice.

After the applicable retention period, your data is securely deleted or anonymised.

8. Your Rights

Under UK GDPR, you have the following rights in relation to your personal data:

• Right of access — to request a copy of the personal data we hold about you.
• Right to rectification — to request correction of inaccurate or incomplete data.
• Right to erasure — to request deletion of your data in certain circumstances.
• Right to restriction — to request that we restrict processing of your data.
• Right to object — to object to processing based on legitimate interests.
• Right to data portability — to receive your data in a structured, machine-readable format.

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

If you believe we have handled your data unlawfully, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by phone on 0303 123 1113.

9. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Our website is served over HTTPS at all times. Form submissions are transmitted securely via an encrypted connection.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. We encourage you to review this page periodically.

11. Contact Us

For any questions about this policy or your personal data, please contact:

• Email: [email protected]
• Phone: 07828 781 576
• Post: M BROOKES VENTURES LTD, 21 Osborne Grove, Wallasey, United Kingdom, CH45 1JB